Terms & Conditions

Cancellation policy

We have a very strict cancellation policy in place, due to high expenses and operational costs. 

If you are required to cancel your booking, please give us as much notice as possible by sending a direct email to naysidaisy@gmail.com We do not accept cancellations over phone or social media. If your cancellation is under 72 hours from the event no refund will be provided.

If you are expecting to be late to the session or if part of your group will be late, please let the team know, via SMS to 0403254526 or on your arrival to the event, the total number of late attendees and their expected arrival time so we can plan and make adjustments to the session schedule - unfortunately, we are unable to offer extended time to the session end.

Please note and respect that we may not be able to continue waiting and delay the session start time, as we need to ensure the majority of attendees can finish their paintings before session end/departure.

If you are late to the event, we ask that you please respect the other attendees and promptly settle in so our team can catch you up, with minimal disruption to the session flow. Please note, if attendees are more than 2 hours late to a session, we are unable to allow you to paint and your payment will be forfeited, as the time remaining does not allow for a completed and dry painting by session end. 


COVID-19 Government-imposed Lockdowns

If your session is cancelled due to a government mandated closure of our venue, we can provide a full credit towards a future booking valid for 3 months from the date received.


Indemnification for loss or damage 

You agree to indemnify us and hold us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this website or the services or information offered on this website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.


Intellectual property and copyrights

We hold the copyright to the content of this website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the website or in connection with the services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by us.


Limitation of Liability

The content and statements made on this website are made by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the website or our Services.